Fix for Timeout Issues Accessing Banner Admin and Oracle Pages with Global Protect
To access Banner and Oracle, use the downloaded version of GlobalProtect, not the gateway.colostate.edu website. Once connected to GlobalProtect, go directly to the pages they want to go to without using the gateway.colostate.edu website, otherwise the two VPN connections will conflict.
For Banner, this would look like:
1. Connect to GlobalProtect.
2. Go to aar.colostate.edu
3. Select "Banner Administrative Pages"
Instructions for installing GlobalProtect are found here: https://it.colostate.edu/cybersecurity/globalprotect-vpn/